• Director Product Delivery & Integration

    American ExpressNew York, NY 10176

    Job #1571521277

  • Description

    This technology delivery leadership position drives critical initiative planning and execution supporting Consumer and Commercial business strategies within a large-scale Agile environment.

    In this role, you will lead highly sophisticated delivery agendas consisting of multiple products. You will partner with multi-functional product teams, business owners and engineering teams to settle and interpret objectives into solutions and requirements, drive processes and execution, advance impediments, handle risk, and promote continuous improvement. You will also be responsible to participate program/ release level events such as Program Increment planning, inspect and adapt, and Scrum of Scrums.

    To succeed, you will need to combine delivery excellence practices with practical, flexible approaches resulting in value and efficiency for our business. We are looking for individuals who are passionate about Agile, and can lead attitude shifts at all levels of the organization driving higher quality, faster time to market, and optimized investment performance.

    Are you innovative, creative and eager to embrace change and seek a challenge? We are engaged in groundbreaking initiatives for the company as we have a global footprint and remit. We are evolving tools and standard practices and colleagues are paramount to evolving our practices.


    • Leads teams and supports product engineering in a scaled agile environment delivering very large business solutions or programs

    • Primary point of technology contact for your initiatives / portfolio.

    • For the portfolio supported, works with business leaders and senior-level architects to help shape the strategy for value stream delivery

    • Proactively identifies delivery and portfolio level risks and implements mitigations.

    • Establishes and maintains positive relationships with product management, architecture, engineering, production operations, and external technology partners

    • Communication excellence ensuring cohesive plans and frequent progress are shared with cross-functional parters

    • Works with technology operations to ensure quality and performance of production releases

    • Sees opportunities and executes continuous improvements for agile delivery at scale

    • Supplies input to the investment decision process through innovative ideas, input to sequencing and highlighting other technology delivery considerations.

    • Responsible for people leadership and management


    • Bachelor's Degree in computer science, computer engineering, or other technical field, or equivalent work experience required; advanced degree preferred

    • 8 years of confirmed experience leading large, sophisticated projects that involve both Business and Technology partners.

    • SAFe Certified preferred with hands-on delivery experience applying SAFe or iterative development processes, including quality and testing practices

    • 3 years Scrum Master experience preferred

    • 3 years hands-on technology software API implementation, system integration or comparable experience

    • Validated servant-leadership ability

    • Possess a high degree of architectural savvy, with a keen ability to learn new technology quickly and easily

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

    Job: Technology

    Primary Location: US-New York-New York

    Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise

    Schedule Full-time

    Req ID: 21006312