Documentation Manager Editor - Jobs in Brooklyn, NY - Media Jobs and Communication Jobs

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	Documentation Manager/Editor May 10 Brooklyn NY Title: Documentation Manager/Editor Description... of the Documentation Manager/Editor: Overseeing the design, development, and deployment of documentation...... View

	Documentation Manager/Editor May 10 Brooklyn NY Title: Documentation Manager/Editor Description... of the Documentation Manager/Editor: Overseeing the design, development, and deployment of documentation...... View

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Documentation Manager/Editor

Job Number:	40898532
Company Name:	Wireless Generation Inc
Job Location:	Brooklyn, NY US
Job Category:	Media & Communication
Minimum Education:	4-Year College Degree

Documentation Manager/Editor

Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply research-based, proven practices such as frequent progress monitoring and needs diagnosis, data-informed decision-making, differentiated instruction, and professional collaborations across classrooms, grades, and schools. The company has helped educators address and solve some of the most pressing challenges in teaching and learning. Wireless Generation currently serves more than 200,000 educators and three million students.

Documentation Manager/Editor

Job Description:

Wireless Generation is building a next generation data store and web service infrastructure that will empower a new ecosystem of innovative, data-driven, education-focused applications. We seek a Documentation Manager/Editor to support publications about this ecosystem for an application development community, IT administrators, and an end-user base of educators and school administrators.
The Documentation Manager/Editor will work closely with Product Development, Product Management, and other stakeholders to set the overall direction for product documentation, including API documentation, deployment guides, and online help.

Responsibilities of the Documentation Manager/Editor:

Overseeing the design, development, and deployment of documentation that conforms to established standards and practices

Managing, mentoring, and guiding a team of technical writers

Formatting and editing user materials, technical documentation, and wiki pages to promote clarity, accuracy, and consistent style

Curating internal and customer-facing documentation so it can be accessed easily by stakeholders

Ensuring timely delivery of documentation in an Agile product lifecycle

Resolving documentation issues reported by customers, quality assurance, and field personnel

Working closely with product management and product development to ensure documentation is accurate and appropriate to the needs of our customers

Requirements of the Documentation Manager/Editor:

Four-year degree in Technical Communications, Computer Science, or a related field, followed by at least five years of professional experience managing writers, technical publications, and end-user documentation

Strong editorial, communication, and management skills

Experience creating and editing all forms of user assistance materials, including printed product documentation, online help, UI text, knowledge base articles, etc. (Candidates must complete a writing/editing test as part of the application process.)