• Office Aministrator

    American TowerBoston, MA 02133

    Job #969455733

  • SUMMARY:

    The Office Administrator is the face of American Tower. Key responsibilities include greeting guests and notifying employees of their arrival, professionally and effectively managing the main corporate telephone line, and keeping tidy all assigned common areas. Internal customer service is key part of this role and the Office Administrator may assist with various ad hoc tasks for different departments.

    ESSENTIAL FUNCTIONS:

    • Professionallymanage all incoming calls by answering them promptly and directing themappropriately.

    • Greetguests in a professional, courteous, hospitable manner.

    • Openvisitor and common areas upon arrival to office ( i.e ., turn onlights, deliver newspapers, organize kitchens and conference rooms, etc .).

    • Manage,through the building's online system, visitor and office maintenancerequests and follow through with same.

    • Track andorder general office supplies and supplies for office equipment.

    • Placeservice calls for office equipment and monitor repair status online.

    • Serve aspoint of contact for office vendors.

    • Sort anddistribute office mail and faxes and handle incoming packages.

    • Overseeconference room scheduling.

    • Maintainclean appearances in main common areas ( e.g ., lobby, kitchen,supply room, and conference rooms).

    • Assist the OfficeManager with event planning and other projects.

    SUPERVISORY RESPONSIBILITIES:

    • None.

    QUALIFICATIONS:

    • Strongwritten and oral communication skills, including the ability to present ideasand suggestions clearly and effectively.

    • Excellenttelephone etiquette skills.

    • Solidfocus on customer service.

    • Strongcomputer skills, including Microsoft Office suite.

    • Detailoriented and punctual; able to multitask and meet deadlines.

    • Strongfollow-up skills; ability to organize applicable timelines and follow up withinternal and external customer needs.

    • Strongorganizational skills; ability to accomplish multiple tasks within the agreedupon timeframes through effective prioritization of duties and functions in afast paced environment.

    • Strongtrack record of building and maintaining solid relationships with internal andexternal customers and vendors.

    • Self-motivated;able to work both independently to complete tasks and respond to requests andwith others.

    EDUCATION AND EXPERIENCE:

    • Highschool diploma or GED required.

    • Collegedegree preferred.

    • Minimum2 years' experience in a professional office environment required.

    • Oracleexperience preferred.

    ENVIRONMENT:

    100% performed in climate-controlled internal office environment working under normal office conditions. Travel is not required in support of the position's responsibilities.

    While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds.

    American Tower (the "Company") is an equal opportunity employer and is committed to a diverse workforce. The Company is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

    To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process can contact us at ~~~ for assistance.

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