Specialist Pharma Programs
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Specialist Pharma Programs
Desired qualifications, skills and experience:
AllianceRx Walgreens Prime delivers maintenance medicines and specialty medicines through its mail service and central specialty pharmacies. Formed in 2017 through a strategic alliance between Walgreens, one of the nation's largest chain drug stores, and Prime Therapeutics, a leading pharmacy benefit manager (PBM), we offer tools and resources to help patients improve medication adherence, 24/7 pharmacy support for exceptional care. The company is headquartered in Orlando, FL and its pharmacies are accredited by several national pharmacy accreditation services.
AllianceRx Walgreens Prime is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Required qualifications, skills and experience:
Bachelor's degree in healthcare, business, or related area of study; or equivalent combination of education and/or relevant work experience
2 years' experience in specialty pharmacy
Experience with analyzing and reporting data to ensure there are not any gaps in requirements as well as providing quality assurance prior to delivering reports externally
Experience developing ways of accomplishing goals, depending on oneself and others in operations to complete objectives and determining when escalation of issues is necessary
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Intermediate level skill with Microsoft Office suite of products
Willing to travel up to 10% of time for business purposes
Supports communication with pharmaceutical manufacturers, hubs, operations and management as it relates to execution of contractual requirements for manufacturer programs. Reviews and researches external inquiries regarding patient status and data reporting. Responsible for answering inquiries from the division regarding contractual requirements and operational procedures such as data reporting requirements, adverse event reporting requirements and patient outreach requirements.
Acts as a primary contact for pharmaceutical manufacturer/hub partners with regard to meeting contractual requirements, ensuring timeliness of order processing and accuracy of data reporting. Resolves issues and responds to inquiries such as data requests. Participates in the Quarterly Business Reviews to address current status and outstanding issues or concerns in order to ensure client satisfaction
Collaborates with Pharma Program Manager, Implementation team, and other related contacts in implementing Pharma programs to ensure consistency in contractual requirements with operational business process. Collaborates with appropriate parties to create drug specific standard operations procedures while incorporating the business process specific to contract
Leads the development, internal review and revision of division SOPs, QRGs and operations training. Ensuresadherence to SOPs and QRGs and follow up with Operations management, as needed
Acts as a subject matter expert regarding operations practices to identify impact to processes/procedures when interpreting pharma contracts. Collaborates cross-functionally within operations to ensure WSP's ability to meet contract expectations.
Monitors, corrects, and analyzes internal patient data; provides reports to manufacturer and responds to any questions regarding data.
Acts as a division-wide liaison between pharma program representatives, facility operations teams and management teams to ensure that all are kept informed of critical manufacturer program information in a timely manner
Interprets manufacturer HIPAA authorization types for data reporting billing
Other responsibilities as judgment or necessity dictate