• Stillwater PT PDS Supervisor

    UPSStillwater, OK 74075

    Job #915214049

  • Position Part Time Dispatch Supervisor

    Overview

    The role of the part time dispatch supervisor is to assist the package dispatch supervisor (PDS). This assistance is comprised of dispatch analysis work and performing daily routine tasks that support the dispatch and preload team. The position reports directly to the package dispatch supervisor and is responsible for analysis of the dispatch plan and identifying areas of opportunities. Additional responsibilities include report publication and service audits.

    Responsibilities

    1. Start work routine

    2. Import historical information into DPS

    3. Not in System (NIS) previous day's resolution

    4. Analyze previous day's dispatch using dispatch tools and reports

    5. Data correction status check

    6. Publication and distribution of DMS and PAS Toolbox reports

    7. Publication and distribution of CRS reports

    8. Missed package research and resolution

    9. Update PWOR

    10. Utilize EPD to perform Add/Cuts prior to the start of the preload operation

    Responsibilities/Details

    1. Start work routine

    2. Verify DIAD download has completed

    3. Print (DCS) air exception report and highlight service failures created by preload

    4. Distribute report

    5. Not in System (NIS) previous day's resolution

    6. PrintNISreport from DMS

    7. Resolve all packages on report

    8. Make necessary changes to DPS (territory and services)

    9. Communicate changes to PDS

    10. Analyze previous dispatch plan and execution using dispatch tools and reports

    11. Utilizing mapping tools, DPS and Driver Mapping

    12. Plot previous GD2 data; compare actual dispatch to planned dispatch.

    13. Identify opportunities and communicate to PDS

    14. Maintain a loop analysis add a line to ensure periodic analysis of all loops

    15. Utilize available reports from the PFT website

    16. Data Correction status check

    17. Check on data correction status

    18. All records in queue will be completed prior to sort

    19. Assist as needed, depending on volume fluctuations

    20. Publication and distribution of DMS and PAS Toolbox reports

    21. Print

    22. Highlight exceptions

    23. Distribution

    24. Publication of CRS reports

    25. Print

    26. Highlight exceptions

    27. Distribution

    28. Missed package research and resolution

    29. Using PAS Toolbox "Missed Package Report" and missed packages left from PM operation research and identify root cause of all service failures. Work with part time data supervisor to resolve "unknown" service issues in DPS and AMS.

    30. Service Provider

    31. Loader

    32. Data Acquisition

    33. Scan, Print and Apply

    34. Data Corrections

    35. Flips

    36. Ambiguous matches

    37. Customer - EPD inaccuracy

    38. Communicate and distribute recap of service issues

    39. Update DPS has needed

    40. Complete automated controlled dispatch audit - one a month

    41. Update PWOR

    42. Utilize EPD to perform Add/Cuts prior to start of preload operation

    Core Competencies

    • Organizational Skills - Able to manage time, processes, and achieve results throughout the operation.

    • Analytical Skills - Able to identify potential opportunities.

    • Technology Skills - Knowledge of all center systems will aide in the success of the overall analysis, planning and execution effectiveness.

    Experience/Training

    Completion of the OMS Training & Development Program including:

    Dispatch Planning System and UDC knowledge

    Controlled Dispatch andLoopPrinciples

    Education

    Preferably attending school

    Critical Skills

    Analytical

    Customer Focus

    Decision-making

    Informing

    Initiative

    Integrity

    Planning and Organization

    Critical System Skills

    Key entry skills

    MS Office, Excel

    Package flow technologies

    DPS/DMS/EDD/UDC/AMS

    Center systems

    PTE/DCS/CRS/PKG/SPARCS

    Dispatch Tools

    DPS and Driver Mapping

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

    Company: UNITED PARCEL SERVICE

    Category: Operations

    Requisition Number: 194784

    Location: Stillwater,Oklahoma