Robert Half • New York, NY 10176
Job #2690202193
Description We are offering an opportunity to join our team in the Education sector in New York, New York, as a Customer Service Representative. This role entails ensuring efficient processing of customer orders and maintaining accurate customer subscription data.
Processing incoming subscriber orders and maintaining subscriber accounts
Corresponding with new and renewing customers via email and phone
Collaborating with the team to maintain and organize payment information
Performing occasional data integrity audits and data cleaning tasks
Answering inbound calls and providing excellent customer service
Conducting data entry tasks related to customer order entry
Handling email correspondence with customers and scheduling appointments
Utilizing Microsoft Excel and Microsoft Word for administrative tasks
Managing inbound and outbound calls to provide customer support. Requirements - Demonstrated ability in answering inbound calls
Previous experience in a call center customer service role
Excellent customer service skills
Proficiency in data entry tasks
Ability to handle email correspondence professionally and promptly
Experience with both inbound and outbound calls
Proficient in Microsoft Excel and Microsoft Word
Experience in order entry
Ability to schedule appointments efficiently and accurately
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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