• Director, Commercial Insurance Underwriter

    USAASan Antonio, TX 78284

    Job #2690209400

  • Why USAA?

    Let's do something that really matters.

    Manages a team of commercial insurance underwriting professionals in planning, developing, and administration of USAA Group Commercial Insurance products and programs which support operational performance objectives. Ensures products and programs maintain compliance with all legal requirements. May serve as a business process or program owner.

    We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

    The Opportunity

    As a dedicated Director of Commercial Insurance Underwriting you will lead a high performing team of underwriters and will oversee the strategy, design and execution of all aspects of underwriting for USAA Small Business Insurance practice.

    Manages a team of commercial insurance underwriting professionals in planning, developing, and administration of USAA Group Commercial Insurance products and programs which support operational performance objectives. Ensures products and programs maintain compliance with all legal requirements. May serve as a business process or program owner.

    This position can work remotely in the continental U.S. with occasional business travel.

    What you'll do:

    • Develop, lead, and hold others accountable for implementing underwriting strategy through their teams and monitor performance pursuant to underwriting guidelines and processes.

    • Direct the identification, analysis, development, and implementation of complex initiatives that maintain the relevance and integrity of our underwriting policies and programs while balancing operational efficiency, competitiveness, and regulatory compliance.

    • Ensure adherence to established policies and effective program support.

    • Direct resources to develop and maintain P&C contracts, forms, endorsements, and rates in accordance with Commercial Insurance & P&C strategies while maintaining compliance with laws and regulations.

    • Direct the maintenance of existing processing and automated reporting systems to comply with legal and company requirements.

    • Manage identification and implementation of opportunities to improve systems to increase member conductivity and operational efficiency.

    • Direct the oversight of underwriting supplier programs leveraging available products to improve risk management and operational efficiency.

    • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    • 8 years in commercial insurance underwriting, or as a producer or agent of commercial insurance

    • 3 years of direct team lead or management experience.

    • Experience defining and implementing underwriting processes, procedures, and/or guidelines.

    • Experience researching, developing, writing, applying, & editing policy forms, notices, and procedures.

    • Advanced knowledge of relevant industry practices, trends, and regulatory requirements.

    • Experience in making data driven decisions to create actionable recommendations for performance improvement.

    • Experience in presenting analysis and findings to varying levels of management and business stakeholders to gain support for recommendations and influence initiatives.

    • Proven skills in developing strong relationships with peers and key business stakeholders by collaborating across and outside of an organization.

    • Advanced proficiency in Microsoft Office suite.

    What sets you apart:

    • Experience in writing commercial lines underwriting guidelines, processes and procedures for new products

    • Experience in Agile methodologies and digital technology

    • US military experience through military service or a military spouse/domestic partner

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    What we offer:

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130.00 - $208,580.00 .

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, please visit our benefits page on ~~~.

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    If you are an existing USAA employee, please use the internal career site in OneSource to apply.

    Please do not type your first and last name in all caps.

    Find your purpose. Join our mission.

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.