Financial Services Associate - Float (Freehold, NJ) 40 hours

369918BR

Job Title:

Financial Services Associate - Float (Freehold, NJ) 40 hours

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit ~~~. Find TD Bank on Facebook at ~~~/TDBank and on Twitter at ~~~/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit ~~~ .

Auto req ID:

369918BR

Country:

United States

Job Requirements:

• HS Diploma or GED required, 2-year degree preferred

• 2+ years of related experience required

• Must be able to do same day travel to multiple work locations within a designated region or area

• Superior Customer Service skills

• Teller and/or cash handling experience

• Strong organization skills to handle multiple tasks in a fast-paced environment

• Excellent communication skills with ability to be concise, clear and consistent

• Demonstrated effective problem-solving skills

• Demonstrated ability to schedule and prioritize work

• Demonstrated ability to work independently and within deadlines

• Proficient in Microsoft Office

• Notary License (Preferred)

• Ability to provide community services, including, but not limited to, Financial Education classes

Hours:

40

Job Description:

The Financial Services Associate - Float provides Legendary Customer Service while offering financial advice and selling TD Bank products and services to new and existing Customers. Looks for every opportunity to deepen Customer relationships by asking probing questions and offering appropriate additional products and services. Responsible to have knowledge of and sell the wide variety of products and services, including loan and mortgage products. This role will contribute to the growth of the business by developing and deepening new and existing Customer relationships and will be responsible for meeting and exceeding specific, individual and team-based business goals. Responsible for the entire service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests.

• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

• Makes quality referrals to appropriate partners

• Responsible for meeting individual performance metrics

• Responsible for making sound decisions and timely problem resolution

• Proactively reaches out to Customers to deepen relationships through needs-based conversations

• Performs a broad range of tasks of varying complexity and scope

• Conducts loan interviews, accepts loan applications, and conducts loan closings

• Trains less experienced team members

• Participates in opening and closing Store procedures

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at ~~~ . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

New Jersey

City:

Freehold

Work Location:

600 West Main Street (Freehold)

Business Line:

TD Bank AMCB

Job Category - Primary:

Retail Banking - Financial Services

Job Category(s):

Retail Banking - Financial Services

**Province/State (Primary):

New Jersey

City (Primary):

Freehold

Job Family:

Retail Sales & Service

Time Type:

Full Time

Employment Type:

Regular

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.