Lead Technical Writer - Pharmacist (Senior Clinical Quality Analyst) - USA Remote

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care to provide advanced clinical decision support solutions that measurably improve clinical effectiveness. The Senior Clinical Quality Analyst will use their clinical and technical skills to collaborate with other clinicians, engineers, and product visionaries to ensure optimal care for patients. In this remote-friendly position, you will report to the Associate Director of Clinical Content within the Health division of Wolters Kluwer.

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Job Description

• Apply practical clinical experience when evaluating and interpreting scientific literature and other evidence.

• Maintain a high degree of job knowledge and subject matter expertise via review of the medical and healthcare information technology literature and other activities as assigned.

• Develop clinical expertise with the express purpose of translating this expertise into improving clinical content. Develop and refine knowledge of database, clinical decision support applications, and rules-based logic.

• Assess and mitigate risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy and disease/condition and patient-specific variables.

• Perform ongoing clinical data analysis and quality control activities related to proprietary drug content and clinical decision support software

• Identify, documents, and reports omissions or errors in the data. Identify, documents, and reports unexpected results generated by clinical decision support software.

• Submit work for collaborative peer review and respond to comments and criticisms. As a member of the team, critically, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understand the use of the data by customers and factors this awareness into decisions.

• Anticipate problems or issues and identifies creative ways to fix or mitigate risks.

• Apply clinical expertise to develop, implement, and adhere to policies.

• Achieve productivity by routinely meeting target date by meeting departmental and individual goals.

• Maintain a high degree of currency in area(s) of clinical or domain expertise and industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.).

• Share information and expertise with colleagues at all levels of the organization.

• Be an influential leader within the organization. Provides assistance and cross-education among clinical team/content members, and functional teams (e.g., sales, marketing, accounting, and IT).

• Lend subject matter expertise and participate in the process of new product development or enhancements. Provide input for product design from a clinical perspective. Participate in the design and enhancement of tools used to manage content. Respond promptly to marketing and sales feedback to introduce new information and/or concepts into the database.

• Provide a high level of customer service by offering customer and client support, and respond to queries regarding clinical content issues or expected data outcomes. Understand the needs and expectations of the assessment and validation of client problem. Ensure quality responses (written, verbal) to customer inquiries. Work with other departments and authors to improve data/products and their appeal to selected segments of the market.

• May participate and help train pharmacy students and residents.

• May represent WKH on a national level.

• May develop and maintain relationships with authors, contributors, editors and consultants. Cultivate and maintain relationships with individuals in specialty areas that can help improve content. Facilitates obtaining consultant input by monitoring workflow and ensuring consultant responsiveness.

QUALIFICATIONS

Education:

• PharmD or ,

• BSPharm with 10+ years clinical practice experience or specialization or,

• Bachelor's degree in computer science, software engineering, data science or a related field associated with 5+ years of experience in drug information may be considered.

Experience:

Pharmacist - Required Skills

• 5+ years of clinical practice experience (Note: exceptions may be made for candidates with unique skill sets such as drug information, clinical informatics, etc.)

• 3+ years of experience in the implementation and/or analysis of Clinical Decision Support data and applications or clinical informatics

OR

Software Engineer Background - Required Skills

• 5+ years of experience working in drug related clinical decision support systems.

• Experience with software quality assurance.

Other Preferred Skills

For Pharmacists:

• Pharmacy practice or clinical residency and/or board certification in pharmacotherapy or a specific sub-specialty

• Pharmacy License in good standing from any U.S. State

• Relevant Knowledge of clinical/content within your responsibilities

• Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills

• Experience with SQL

• Experience with ontologies and standardized vocabularies such as RxNorm, SNOMED CT, ICD10, LOINC

• Certification or fellowship in clinical informatics

• Familiarity with CDS Hooks, SMART and FHIR standards

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EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.