Medical Receptionist Float

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

• Job Title: Medical Receptionist

• Department: Float Pool

• Location: Float to different location in surrounding NJ area.

• Hours: 8:00am-4:30pm or 8:30am-5:30pm

One evening required 10:30am-7:30pm-One weekend per month 9:00am-1:00pm

Summary

• The Float Medical Receptionist is responsible for scheduling patient appointments, receiving and processing outpatients, collecting and communicating patient demographic/insurance information, data entry of patient services and co-payments, payment reconciliation and deposit, processing referrals and pre-certification of procedures for the practices within Princeton Medicine Physicians. This position requires the Float Medial Receptionist to travel to all of our locations and work a variety of shifts (between the hours of 7:15am-8pm). Requires flexibility due to changing coverage needs. Position may also require Saturday and Sunday coverage from time to time based on coverage needs.

Responsibilities

• Perform work accurately, thoroughly, and in accordance with departmental and PHCS/PHMA standards. Identify problems and refer them/offer suggestions appropriately.

• Maintain a positive approach and positive relationships with others. Support departmental and Medical Center initiatives and change efforts.

• Greet incoming patients, noting their arrival time in the scheduling system.

• Confirm patient demographic information by providing form and HIPAA privacy notice to patient for completion.

• Instruct new patients in proper method to complete new patient information forms, obtain insurance information, set up medical record and attach copies to the encounter slip.

• File demographic/HIPAA information in medical record and make copies of new insurance cards. Update/ enter various EMR demographic information.

• Collect appropriate co-payments for managed care members, post payment and issue receipt.

Credentials

Education or Equivalent Experience

• H.S. Diploma/GED (Required)

• High School Graduate/GED/Equivalent Work Experience required. Two years of medical receptionist/front desk experience required, to include knowledge of medical terminology/abbreviations and physician office operations.

• Associate of Arts or Science

• Associates degree preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: UPHS-INFOR-209098