Patient Care Coordinator - Neurosurgery Spine

Description

This

will be a full time 100% career position in the Department of Neurosurgery. The Patient Care Coordinator will provide coordination of care, continuity,

follow-up, and support for the patients and their families. Responsibilities

include but are not limited to: answering, triaging and responding to patient

phone calls, scheduling clinic appointments, pre and post scrubbing of clinic

appointments, assisting patients with scheduling diagnostic tests, preparing

charts and documents for clinic visits, enter referrals and orders, assisting

with obtaining insurance pre-certifications and referral authorizations,

referral work queues, process requests for medical records, process medication

refill requests, organize and maintain a computer calendar system, and assist

with processing disability and return-to-work forms and various letters at

patient and provider's request. You will also organize and manage weekly

interdisciplinary program meetings. Other projects and administrative

tasks will be assigned on an as needed basis.

Pay

Range: $24.57 - $34.87 Hourly

Qualifications

All Required

Comfortable with changing work flows

Demonstrated basic knowledge of physician office policies and

procedures

Skill in working independently and following through on

assignments with minimal direction

Knowledge of neurosurgical medical terminology to communicate

effectively with physicians, nurses and other members of the health care

community

Current knowledge of neurosurgical diagnosis, treatments, and

terminology

Working knowledge of patient related policies and procedures, as

well as a thorough understanding of the University system

Familiarity with physician office billing procedures

Working knowledge of PC including the following software

Microsoft Word, Microsoft Outlook, Excel, Windows.

Skill speaking on a one to one basis with persons of various

social, economic, and cultural backgrounds to obtain information and explain

procedures.

Able to handle variable supervisors and be receptive to an

unpredictable work schedule.

Ability to triage incoming calls with efficiency.

Must have the flexibility to be able to handle variable

Neurosurgeons calendars.

Requires responsibility of checking in nightly for next day's

assignment

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.