Patient Scheduler

Job Description

One of our large healthcare clients is hiring a patient scheduler for their outpatient cardiology practice. The day-to-day responsibilities include but are not limited to:

• Answer telephones handling multiple phone lines; expected to answer approximately 100 calls per day

• Route patient calls to the appropriate area/individual

• Schedule and cancel appointments; Schedule patients for outpatient tests and surgeries

• Comply with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights

• Review and comply with patient account notes and appointment Notes in system

• Schedule follow-up appointments, create appointment ticklers in the system, and work associated Worklists/boxes relative to both based on assignment

• Perform other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed

The schedule is Mo-Fr 8 AM - 4:30 PM

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

• 1+ years of call center or customer service experience (front desk, patient services, etc)

• Computer knowledge and skills required

• Critical thinking and multi-tasking skills required

*Once hired as a full-time employee, they would be expected to travel between all cardiology offices Newtown and Hopewell, Hamilton, Columbus and Robbinsville when needed - Healthcare experience

• Athena experience (EMR system) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.