Senior Internal IT Communications Specialist

Overview

Enterprise Mobility is the world's largest car rental operator and an industry leader in mobility and technology. We're one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

Responsibilities

We have an exciting opportunity for an IT Communication Specialist, Senior to join our IT Workforce Services team, and assist with developing internal communications to support a variety of IT initiatives.

The successful candidate will have experience developing communication strategies and compelling messaging, writing engaging copy for emails, presentations, digital collateral and other customer touchpoints, and using visual storytelling and graphics to support these messages. A successful candidate will develop positive working relationships with our stakeholders, and act as a key liaison between internal customers and project teams. In this role, you will develop proactive employee communications to support technical initiatives and other team-centered campaigns, with a strong emphasis on delivering an excellent employee experience.

You will collaborate with leadership to craft, organize and promote messages to ensure success, ensuring all collateral and narratives accurately convey company and IT values to various audiences. You will also track and measure communications activities to assess and improve performance, develop and drive internal communications as needed, provide thought leadership and perform miscellaneous job-related duties as assigned. Our IT Communications team culture is collaborative, fun and encourages fresh ideas and bold thinking.

Candidates are encouraged to submit examples of their previous work in the form of:

• Communication plans

• Creative/design portfolio

• Writing samples

**This position offers a hybrid work environment, which includes the ability to work from home but will also require an on-site presence as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

• Must reside in the St. Louis, Missouri or immediate surrounding area, with the ability to work onsite as needed

• 3+ years of experience in communications, creative marketing, marketing agency and/or marketing/ communications project management roles

• 3+ years of experience in visual storytelling and business writing

• Highly independent, motivated communicator with experience executing global campaigns

• Advanced experience with Adobe Creative Suite, or similar design software

• Strong project management skills, time management skills, organizational skills and attention to detail

• Strategic perspective related to communication, as well as critical thinking skills and approach

• Excellent communication skills, with the ability to communicate clearly and effectively to a broad range of employee segments across the company, including senior leadership

• Expert proof reading and editing skills

• Experience designing various types of collateral, including one-pagers/flyers, infographics, presentations, web graphics, etc. adhering to brand standards

• Ability to drive discussions about tools and associated campaigns to inform effective outcomes and deliverables

• Ability to work in a fast-paced environment and juggle multiple competing tasks and demands

• Ability and desire to advocate for internal users of varying technologies through a "customer first" approach

• Experience working in a highly matrixed environment, including supporting multiple leaders simultaneously

• Experience leading project teams and influencing/gaining consensus from peers and leaders

• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred

• Experience with IT-focused initiatives and global technology rollouts

• Bachelor's degree in communications, marketing, journalism or related field

• Masters in communications or MBA

• Experience with Organizational Change Management (OCM)

• Experience with video storyboarding, recording & editing

• Experience with SharePoint

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (~~~) to contact us about your interest in employment.