Brian Solis to Explore the Future of Customer Experience Innovation at CX Midwest May 2024
blog post from Brian Solis
Brian Solis will keynote CX Midwest on 14 May, 2024. Brian’s keynote is titled, “Experience Innovation: The Rise of Generation Novel and the New CX Imperative.” Description: Brian Solis is a world-leading digital anthropologist, best-selling author, and innovator in experience design. His research went into overdrive these last few years, combining the evolution of digital, mobile and social with the incredible effects of the pandemic, and now, how it all converges with AI, spatial...
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